Refund policy

Once you have placed an order it cannot be cancelled. If however you are not satisfied with your order, for any reason, please contact us by emailing: or phone us on: 07-378-7711

Items under $100 are not returnable although we will meet our obligations under the Consumers Guarantee Act.
Copyright Fashion is committed to providing top quality products to all our customers. All items are checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition please contact us immediately by emailing: or phone us on: 07-378-7711

If for any reason you are unhappy with any product that you have purchased, you may return the item to us in its original condition with all labels and swing tags still attached within 7 days of receipt and we will give you store/online credit. However, this excludes goods under $100 which are not returnable although we will meet our obligations under the Consumers Guarantee Act.

Returns that are damaged or soiled will not be accepted and may be sent back to the customer and store credit will be denied. Items returned after 7 days from the date of purchase will not be given store credit unless you have contacted us and we have agreed to the late return. 

We require you to use a track and trace courier as the safest option for returns. We will not be held responsible for any returns that fail to make it to us. Any charges incurred through a return will be deducted from your credit. Any courier fee is the responsibility of the customer; we will not refund the costs of the courier.

We will exchange a garment for a different size (excluding sale items).  If an alternative size is not available we will offer your preference of exchanging for another garment or credit.  For exchanges we recommend you email us as soon as possible with details of your request at to ensure your re-order.  Any exchanges made will be charged for postage.  Exchanges sent within New Zealand will be charged to the customer at a flat rate of $10. 

We do not accept any returns or exchanges on sale items.

For any additional information concerning our returns policy contact us by emailing: or phone us on: 07-378-7711